Current Time at our office is:

ORDERING & SHIPPING
We accept PayPal and postal money order. To order via postal money, email
us at sales@aaronpauling.com with your name, address, shipping address,
phone number, and quantity desired. Money Order purchases will not be
shipped until the money order is received. Actual postage is calculated at the
time of checkout. A $1.50 handling fee will be added to all orders regardless
of size. I will notify you when your order is shipped. There are no Florida sales.

LIVE ARRIVAL GUARANTEE
I guarantee the live arrival of all roaches shipped. Shipping may be
delayed due to weather. All DOAs must be reported within 24 hours of time
of arrival. Proof of DOA will be required for a replacement order to be
shipped out to you. Someone must be available to accept shipments on the
FIRST delivery attempt, or all live arrival guarantees are null and void.
Orders are sent out on Mondays and Tuesdays only. Orders MUST be received
by Sunday evening, 6:00 PM Arizona time, to be shipped the following
Monday or Tuesday. Orders may be delayed due to weather at my discretion.
You must be 18 or older to purchase and proof of age may be required.

QUESTIONS OR PROBLEMS
Hello everyone. Aaron here. If you have any problems or questions that
aren't answered here or on the FAQ page, this is where you need to be.
Please email us at customerservice@aaronpauling.com